common questions

In case of emergencies, we are available 24/7.

Our typical business hours are Monday - Friday: 9 am to 5 pm

Our mailing address is 7105 19 Mile Rd. Sterling Heights, Mi. 48314.

You can find out more or reach out to us on our contact page

Our emergency contact line is coming soon!

Property Management implements the decisions of the Board of Directors, attends Board meetings, oversees Association contractors, performs site inspections of the property, ensures architectural integrity, ensures Rules and Regulations compliance, produces and manages the Association website, monitors insurance policies, and provides 24-hour emergency service.

In addition, Wolverine Property Management answers questions by mail, phone, and e-mail about the Association, processes architectural modification applications, writes necessary violation and compliance letters, and prepares and mails Association notifications.

Wolverine Property Management also collects and deposits Association assessments, pays Association invoices, prepares monthly financial statements, answers account balance questions, tracks delinquent accounts, and interacts with the association’s collection attorney.

The Board of Directors positions are voluntary and fulfilling the many obligations assigned to the Board can be a difficult task. That's why the majority of Associations hire professional management firms to handle some or all of these duties. When Wolverine Property Management is hired, it allows the Board to maintain oversight of the affairs of the community without having to sacrifice personal pursuits in order to carry out the various Board duties.

Visit our contact page and submit the requested information to obtain a detailed presentation noting pricing and the complete list of services offered by Wolverine Property Management.

In most cases, “violation” or inspection letters are simply to bring an issue to the owner’s attention. Wolverine Property Management does drive-through inspections of the communities to ensure there are no issues with the common property, any contractors that may be doing work in the common area, and to check for violations of the Association Documents. When there is an issue, you may get a notice. We understand that often, the grass is tall only because you’ve been called out of town on an emergency, or that the broken mailbox has already been ordered and will be delivered next week. Please feel free to contact us and let us know. In the rare case where an owner routinely refuses to adhere to the Association Documents, further action may be taken, but generally, the notices are just to ensure that you know about the issue.

Wolverine Property Management completes random drive-through inspections. When there is a violation, a notice is sent and a reasonable amount of time is given for the owner to bring the issue into compliance. If the issue is not resolved in an appropriate number of days, subsequent letters are sent. Failure to comply after receiving three fine letters may result in having the matter referred to the Association’s attorney for enforcement of the violation and collection of the fines and legal fees incurred.

Please contact the police immediately if you are concerned about your personal safety. If you wish to file a complaint with the Association, please visit our contact page and submit your complaint. A notice will be sent to the alleged violator and you will receive a Complaint Follow Up card to be used to monitor the status of the alleged violation.

No. The Association Documents exist to protect the appearance and value of the neighborhood as a whole. The Board cannot get involved in neighbor vs. neighbor disputes that do not deal with the Association Documents or where it would not be possible for the Board to know the facts of the situation with any certainty. We recommend that many of these types of issues (pet complaints, noise, etc.) can be resolved by speaking amicably with your neighbor. If that does not help, there may be more appropriate avenues than the Board or the Association management company (i.e. animal control, police, etc.).